A new version of Slack is rolling out for our desktop customers, built from the ground up to be faster, more efficient, and easier to work on.
Conventional wisdom holds that you should never rewrite your code from scratch, and that’s good advice. Time spent rewriting something that already works is time that won’t be spent making our customers working lives simpler, more pleasant, and more productive. And running code knows things: hard-won knowledge gained through billions of hours of cumulative usage and tens of thousands of bug fixes.
Still, software codebases have life spans. The desktop version of Slack is our oldest client, growing out of a period of rapid development and experimentation during the earliest moments of our company. During this period, we were optimizing for product-market fit and in a constant sprint to keep up with our customers as their use — and expectations — of the product grew.
Today, after more than half a decade of hyper-growth, Slack is used by millions of people with larger companies working with more data than we ever could have imagined when we first started. Somewhat predictably, a few internal cracks were starting to show in the desktop client’s foundation. Additionally, the technology landscape had shifted away from the tools we chose in late 2012 (jQuery, Signals, and direct DOM manipulation) and toward a paradigm of composable interfaces and clean application abstractions. Despite our best efforts to keep things snappy, it became clear that some fundamental changes would be required to evolve the desktop app and prepare it for the next wave of product development.
The architecture of the existing desktop app had a number of shortcomings:
- Eager data loading. The data model was “complete”, meaning that each user session started by downloading everything relevant to the user. While great in theory, in practice this was prohibitively expensive for large workspaces and meant that we had to do a lot of work to keep data models up-to-date over the course of a user’s session.
- Multiple processes for multiple workspaces. When signed into multiple workspaces, each of those workspaces was in fact running a stand-alone copy of the web client inside a separate Electron process, which meant that Slack used more memory than users expected.
The first two problems were the sort of things that we could incrementally improve over time, but getting multiple workspaces to run within a single Electron process meant changing a fundamental assumption of the original design — that there is only ever a single workspace running at a time. Although we made some incremental improvements for folks with lots of idle workspaces, truly solving the multiple process problem meant rewriting Slack’s desktop client from scratch.
Our plan was to:
- keep the existing codebase;
- create a “modern” section of the codebase that would be future-proof and work the way we wanted it to;
- modernize the implementation of Slack bit by bit, replacing existing code with modern code incrementally;
- define rules that would enforce a strict interface between existing and modern code so it would be easy to understand their relationship;
- and continually ship all of the above with the existing app, replacing older modules with modern implementations that suited our new architecture.
The final step — and the most important one for our purposes — was to create a modern-only version of Slack that would start out incomplete but gradually work its way toward feature completeness as modules and interfaces were modernized.
We’ve been using this modern-only version of the app internally for much of the last year, and it is now rolling out to customers.
The first order of business was to create the modern codebase. Although this was just a new subdirectory in our codebase, it had three important rules enforced by convention and tooling, each of which was intended to address one of our existing app’s shortcomings:
- All UI components had to be built with React
- All data access had to assume a lazily loaded and incomplete data model
- All code had to be “multi-workspace aware”
The first two rules, while time-consuming to fulfill, were relatively straightforward. However, moving to a multi-workspace architecture was quite the undertaking. We couldn’t expect every function call to pass along a workspace ID, and we couldn’t just set a global variable saying which workspace was currently visible since plenty of things continue to happen behind the scenes regardless of which workspace the user is currently looking at.
The key to our approach ended up being Redux, which we were already using to manage our data model. With a bit of consideration and the help of the redux-thunk library, we were able to model virtually everything as actions or queries on a Redux store, allowing Redux to provide a convenient abstraction layer around the concept of individual workspaces. Each workspace would get its own Redux store with everything living within it — the workspace’s data, information about the client’s connectivity status, the WebSocket we use for real-time updates — you name it. This abstraction created a conceptual container around each workspace without having to house that container in its own Electron process, which was what the legacy client did.
With this realization, we had our new architecture in place:
At this point we had a plan and an architecture we thought would work, and we were ready to work our way through the existing codebase, modernizing everything until we were left with a brand new Slack. There was just one last problem to solve.
We couldn’t just start replacing old code with new code willy-nilly; without some type of structure to keep the old and new code separate, they’d end up getting hopelessly tangled together and we’d never have our modern codebase. To solve this problem, we introduced a few rules and functions in a concept called legacy-interop:
- old code cannot directly import new code: only new code that has been “exported” for use by the old code is available
- new code cannot directly import old code: only old code that has been “adapted” for use by modern code is available.
Adapting old code for new code was less trivial. Both the new code and the old code would be loaded when we were running the classic version of Slack, but the modern version would only include the new code. We needed to find a way to make it possible to conditionally tap into old code without causing errors in the new code, and we wanted the process to be as transparent to developers as possible.
Our solution was called adaptFunctionWithFallback, which took a function’s path on our legacy TS object to run, as well as a function to use instead if we were running in the modern-only codebase. This function defaulted to a no-op, which meant that if the underlying legacy code wasn’t present, modern code that tried to call it would have no effect — and produce no errors.
With both of these mechanisms in place, we were able to kick off our modernization effort in earnest. Legacy code could access new code as it got modernized, and new code could access old code until it got modernized. As you’d expect, over time there were fewer and fewer usages of old code adapted for use from the modern codebase, trending toward zero as we got ready for release.
This new version of Slack has been a long time coming, and it features the contributions of dozens of people who have been working through the last two years to roll it out seamlessly to customers. The key to its success is the incremental release strategy that we adopted early on in the project: as code was modernized and features were rebuilt, we released them to our customers. The first “modern” piece of the Slack app was our emoji picker, which we released more than two years ago — followed thereafter by the channel sidebar, message pane, and dozens of other features.
Had we waited until the entirety of Slack was rewritten before releasing it, our users would have had a worse day-to-day experience with emoji, messages, channel lists, search, and countless other features before we could release a “big bang” replacement. Releasing incrementally allowed us to deliver real value to our customers as soon as possible, helped us stay focused on continuous improvement, and de-risked the release of the new client by minimizing how much completely new code was being used by our customers for the first time.
Conventional wisdom states that rewrites are best avoided, but sometimes the benefits are too great to ignore. One of our primary metrics has been memory usage, and the new version of Slack delivers:
These results have validated all of the work that we’ve put into this new version of Slack, and we look forward to continuing to iterate and make it even better as time goes on.
When guided by strategic planning, tempered by judicious releases, and buoyed by talented contributors, incremental rewrites are a great way to right the wrongs of the past, build yourself a brand new ship, and make your users’ working lives simpler, more pleasant, and more productive.
We are eager to share more about what we’ve learned during this process. In the coming weeks we’ll be writing more at https://slack.engineering about:
- Slack Kit, our UI component library
- “Speedy Boots”, the prototype that launched this effort
- Accessibility, baked in rather than bolted on
- Gantry, our app launching framework
- and rolling out a new client architecture at scale